building quality relationships

Contact us

We would love to hear from you!

Members:

MercyCare established a general email account for our members to ask general questions. Feel free to email  mcare@MHemail.org  at any time. Please ensure that you include your first name and the department you wish to contact so that your email can be forwarded in a timely manner.

Your Contacts at MercyCare: MCHP Contact List- For Members-Flier

Ask to be included on our email distribution list to receive health and wellness updates and information.

Please do not send personal or confidential information through this email address as it is not encrypted and it may be possible for others to view your information. This email address is for general correspondence only and is accessible during business hours only.

If you have information of a sensitive nature, we recommend you contact us by phone or mail at:

MercyCare Health Plans
580 N. Washington St.
P.O. Box 550
Janesville, WI 53547-0550

Toll-free phone number: (800) 895-2421
Local callers may dial: (608) 752-3431
TTY/TDD users may call:
 (800) 947-3529

Hours of operation: 8 am to 4:30 pm, Monday through Friday

If you are an employer, and are looking to purchase health care coverage for your company’s employees, please call (608) 752-3431, or toll-free (800) 752-3431 and ask to speak to a sales representative.

If you are a MercyCare member, and wish to contact our customer service department, please call toll-free (800) 895-2421.

Our MercyCare Sales Team:

DuWayne Severson
Director of sales and network development
MercyCare Health Plans and Mercy Health System
(608) 741-5626 or dseverson@mhemail.org

“I have been serving our members and patients since 1986. Please feel free to give me a call.”


Josh Mummery
Sales supervisor
MercyCare Health Plans
(608) 758-7738 or jmummery@mhemail.org

Mummery_Josh“I have a bachelor’s degree in business administration from the University of Wisconsin-Whitewater, with a double major in management and marketing.  I also am a state-licensed sales agent with an extensive knowledge of group and individual insurance products, health care, marketing and product development.

I have been with MercyCare since 2009. What I like most is that every day brings a new challenge. Whether it’s getting a new sale, retaining current accounts, or just helping people find answers or resolve a problem, it’s always rewarding.

Outside of work, I enjoy spending time with my family, friends, and watching or playing sports.

I look forward to working with you. Please give me a call anytime.”


Sherrie Sargent
Senior sales representative
MercyCare Health Plans
(608) 757-3104 or ssargent@mhemail.org

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“I began my insurance career with MercyCare in 2011. My duties include developing new sales in commercial/ group health insurance, individual/family and Medicare plans. I also am an account manager for current groups, agencies and members who have MercyCare as their carrier.

I hold a bachelor’s degree in criminal justice from the University of Wisconsin-Milwaukee, and am a state-licensed sales agent with years of knowledge and experience. Before MercyCare, I served 4 years of active duty in the U.S. Navy.

Outside of work, I enjoy spending my time with my husband, 2 sons, family and friends.

I look forward to speaking with you. Feel free to contact me anytime.”

 

Steve Cunningham
Sales Representative
MercyCare Health Plans
(608) 314-2313 or scunningham@mhemail.org 

Cunningham_Steve

 

Andy Jones
Sales Representative
MercyCare Health Plans
(608) 741-5627 or anjones@mhemail.org 

 

Rebekah Falk
Sales Liaison
MercyCare Health Plans
(608) 758-7739 or rfalk@mhemail.org

Falk_Rebekah