Electronic transactions

MercyCare Health Plans File Transmission

MercyCare Health Plans retrieves and deposits transmission files on our secure server or via your secure website. Please contact our EDI Department at (800) 895-2421 to set up a test plan.

834 Benefit Enrollment and Maintenance

Please contact the MercyCare Health Plans EDI Department at (800) 895-2421 to set up 834 transactions for your employer group. Keep in mind that MercyCare Health Plans requires a signed trading partner agreement form on file to begin testing.

Trading Partner Agreement

MercyCare Health Plans is committed to the Health Insurace Portability & Accountability Act (HIPAA) and the safety and privacy of electronic transactions. In doing so, we require a signed trading partner agreement form in order to complete electronic transactions. You may download or view a sample of the document here: Sample trading partner agreement

Customer Service

For questions about your health plan benefits or to speak to a customer service, please call MercyCare at (800) 895-2421, Monday through Friday, from 8:00 am to 5:00 pm
580 N. Washington St, Janesville, WI 53548